Privacy Policy

Privacy Policy Effective Date: July 13 2025

At Pro31 Branding, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, engage with our services, or communicate with us. By using our website or services, you agree to the practices described in this policy.

Pro31 Branding is a Tennessee-based company offering high-quality custom clothing solutions designed to elevate your brand through unique, fashion-forward knitwear and apparel.

If you have any questions about this Privacy Policy, you can reach us at:
📧 hello@pro31branding.com

We collect the following types of information:

Personal Information You Provide Directly:

• Name, email address, phone number, and mailing address
   
• Company name and job title (if applicable)
   
• Custom order information and preferences
   
• Any communications you send us (e.g., via email or contact forms)
   

Automatically Collected Information:

• IP address, browser type, device type
   
• Website usage data via cookies and analytics tools
   
• Referring URLs and interactions with the website
   

We may use your information to:

• Process and fulfill your custom apparel orders
   
• Communicate with you about orders, inquiries, or support requests
   
• Improve our website, products, and services
   
• Send marketing emails (only with your consent)
   
• Maintain security and detect fraudulent activity
   

We do not sell your personal information.
We may share your data with trusted third parties only when necessary:

• With service providers who support business operations (e.g., web hosting, email delivery, payment processors)
   
• When required by law or to protect our legal rights
   

All such third parties are obligated to keep your information secure and use it only for the purposes for which it was shared.

Pro31 Branding does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such data, we will take immediate steps to delete it.

You have the right to:

• Access, update, or correct your personal information
   
• Opt out of receiving marketing emails at any time by clicking "unsubscribe" in our emails
   
• Request deletion of your information, where legally permissible
   

To exercise any of these rights, contact us at hello@pro31branding.com.

We implement industry-standard measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no system can guarantee absolute security.

Our website may contain links to external sites not operated by Pro31 Branding. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

For any questions, concerns, or privacy-related requests, please contact us at:
📧 hello@pro31branding.com